Written communication has always been something that I’ve struggled with and have been trying to improve upon. Heck, it’s one of the reasons I started this blog in the first place. I used to dread simply sending emails. In hindsight, this could have been because I was a college student who didn’t have much practice with formal written communication.
The further you advance in your career and the more experience you have under your belt, the more practice you get. Since I started at Seer, boy, have I gotten a lot of practice. While I value a quick face-to-face conversation or phone call as much as the next person, emails are nearly impossible to avoid at work. I receive close to 3,000 emails a month and send close to 700 emails every month, so I needed to get more comfortable communicating via the written word – stat.
Effective communication, both written and verbal, is one of the most important ways to ensure that projects keep moving along, that your voice is heard, and that you’re connecting with your coworkers. So I’ve been nerding out about it pretty hard.
In an effort to keep improving, not only did I observe people whose communication styles I admired, but I also did a lot of reading on the communication styles and words we use at work that have a dramatic effect on the way our messages are heard.
Below are a few of the articles that I’ve read that are engrained in my mind every time I’m drafting up any sort of message and actively attempting to improve my communication. These reminders have been so helpful in my journey to improvement that now coworkers even come to me for advice on the subject and it’s flowed into my personal life and personal written communication. I’m still far from perfect (and I still dread writing almost as much as I used to) but wanted to share some of the things that have made it easier.